Control Room Operator (Shift Worker) - Fire Section MN 4010/25

REQUIREMENTS

-Grade 12. - First aid level 3 or Basic Ambulance Course. – Firefighting 1 & 2 Hazmat awareness and Operations. - Background in Fire & Rescue services will be an added advantage. - Valid Driver’s License. - Computer Literate (MS Office, Excel, and PowerPoint). - Must not have any speech or hearing impairments. - Must be able to retrieve information from people in distress or panic state in shortest possible time. - Keeping mentally and physically calm. - Must be able to multitask. - Must be able to relay information to officers and crew using radios. - Good communication skills in English, read write and speak. - Skills and competencies associated with vocation: adaptability, analytical thinking, empowerment, leadership skills, presentation skills, conflict and stress management skills, negotiation skills, problem solving, office/diary management, strong administrative skills, writing & typing skills. - Excellent report writing skills and typing skills. - A professional, hardworking, highly motivated, and self-disciplined person with good organisational, interpersonal skills with the ability to work under pressure and meet strict deadline. - Experience in a call centre environment or Fire Services will be an added advantage. - Two (02) to (03) Three years relevant experience in control room or switchboard operation. Applicants to note that this position works on rotational shifts. 

DUTIES

-Receive and dispatch incoming emergency calls. - To ensure effective service delivery for public, when in need. - General Administrative duties: - By logging all calls received. - Logging all records. - Filing this logged information by using a confidential filing system. - Perform and all-inclusive switchboard function for Public Safety. - To ensure the smooth operation of the section. - Cleaning of control facility. - Perform any other related Ad Hoc tasks and duties as requested or required by management (supervisor) from time to time.

SALARY:          R 274 380.00 – R 313 416.00 p. a. (Level 08 of a Grade 4 Local Authority)

                        Total package inclusive of all benefits: R 439 507.40 p.a.

PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY 

PREFERENCE WILL BE GIVEN TO APPLICANTS THAT PROMOTE REPRESENTATIVENESS IN TERMS OF EMPLOYMENT EQUITY TARGETS

CLOSING DATE: 24 OCTOBER 2025 AT 12:00

Please note that the municipality does reimburse costs for traveling to and from the interview or any assessments related to the recruitment process for candidates traveling over 400km for positions on levels 1 to 4. Midvaal Local Municipality is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representativeness (race, gender, disability).  Incomplete/Unclear or Illegible CVs and applications without CV’s will be disqualified. Candidates whose appointment will promote representativeness will be given preference. Candidates must apply for this vacancy via the Midvaal Local Municipality website www.midvaal.gov.za. For any queries kindly contact Human Resources (016) 360-7435, 7432, 7569, 7557. All shortlisted candidates will be subjected to background screening checks (verification of qualifications, criminal record checks and security vetting). Candidates with foreign qualifications must submit a letter from SAQA stating the equivalence of the qualifications. Midvaal Local Municipality, values privacy in terms of the Protection of Personal Information Act (Act No.4 of 2013 (POPIA) which is effective from 1 July 2021, personal information will not be disclosed to any third party, unless otherwise prescribed in the Act, following due process(es). Due to the large number of applications we envisage to receive, applications will not be acknowledged.  If you do not receive any response within three (3) months, please accept that your application was unsuccessful.

NB:  THE COUNCIL RESERVES THE RIGHT NOT TO MAKE AN APPOINTMENT TO THE ABOVE POSITION/S.